Additional Information on Data Protection

Pursuant to the provisions of the current legislation on the protection of personal data, please note the following information:

1. Who is responsible for the processing of your data?


C/ Filá Cordón n. º 36, Polígono Industrial Cotes Altes, 

03804 Alcoy, Alicante

CIF B54227707

Telephone: 965051067

Contact the Data Protection Officer via:

2. What is the purpose of the processing?

PURPOSE 1: Administer the participation of the interested party in raffles and/or promotional campaigns organised by VIAJES TUTTOCARD, S.L.


PURPOSE 2: Commercial exploitation of the database by distributing commercial communications of third parties, Direct Advertisers or Networks (such as Click Labs Group and their Client Portfolio, We Breathe Media and their Client PortfolioMonetise and their client Portfolio among others) or the carrying out of market studies. For this purpose, it is necessary to submit the data subjects’ personal details to standardisation, deduplication, filtering and verification procedures. Commercial communications will be sent directly by VIAJES TUTTOCARD, S.L. For this purpose, VIAJES TUTTOCARD, S.L. will never communicate any personal detail of data subjects to advertisers.

The interested parties may receive information related to the following sectors of activity:

Advertising actions may be performed via the following channels:

In addition to the data requested to the data subject through the registration form, VIAJES TUTTOCARD, S.L. also stores the IP and navigation data of the data subject. All of this with the purpose of preventing crimes or technological fraud.

Storage of your data: 

Through this Personal Data Retention Policy, it is intended to establish action guidelines related to determining when to proceed with the conservation or destruction of data, in order to comply with the requirements arising from the duty of quality.

What personal information do we keep?

The data that we keep in our files must include the registration date, IP address, name, surname, sex, age, email address, telephone number and postal code. Optionally, you can provide us with your postal address.

Likewise, optionally and through a survey, we will ask you another series of data that you can freely answer. These data will be referred to user profile data such as if you have a car, its brand and its model, if you have private medical insurance, what telephone company you use, etc. This data will be kept together with the rest of the mandatory data until its definitive de-registration from our file.

Time of data retention

As general rule, all your data will be automatically canceled from all purposes to which you accepted the treatment for, five years after their registration date (reference has been taken from the period of limitation of actions derived from a contractual relationship, that is five years).

If you expressly gave your consent to receiving advertising communications from third-party companies via email, we will cancel your data if in the continuous period of 6 months you have not shown any interest in the offers sent. That is, if for six consecutive months, you do not open nor click on the offers received, we will proceed automatically to the cancellation of your data for this purpose.

Periodically, if you are an active user, that is, if you open and visit the offers sent, you will receive emails reminding that your personal data is stored in our file, as well as the treatment or treatments to which you gave your consent to. In all these emails, you will be given the option to cancel its treatment or unsubscribe from our file.

If you expressly gave your consent to receiving advertising communications from third parties via phone or sms, we will automatically cancel your data five years after your date of registration, unless you exercised your right to unsubscribe prior to this period, in which case you will be definitively de-registered at the time of the request.

You will have the opportunity to change your marketing preferences at any time by accessing to your private area with your access code. At all times, you may request your access code to your private area.


The legal base for the processing of your data regarding the purposes of processing are:

For the administration of the interested party´s participation in raffles and/or advertising campaigns organised by VIAJES TUTTOCARD, S.L.: The performance of a contract.

For the implementation of advertising initiatives on behalf of third companies/market surveys organised by VIAJES TUTTOCARD, S.L.: the interested party´s consent.


The data collected for the administration of the interested party´s participation in raffles and/or advertising initiatives organised by VIAJES TUTTOCARD, S.L., will be forwarded to:

Notaries administering the raffle.

Points of sale of the raffled/gifted products

The legal basis for the communication is the performance of the contract.

The data collected for the implementation of advertising initiatives on behalf of VIAJES TUTTOCARD, S.L.: No transfers are provided.


You are entitled to:

You may exercise your rights by writing directly and free of charge to the following email address, stating"EXERCISE OF RIGHTS" in the subject line or by writing to the following address: VIAJES TUTTOCARD, established at C/ Filá Cordón n.º 36, Poligono Industrial Cotes Altes, 03804 Alcoy (Alicante). 

Your request must state the date, first name and surname, the application in which the request is stated, as well as the address for notification purposes. To clarify any reasonable doubt as to the identity of the natural person submitting the request, the presentation of an ID card or equivalent document of a similar type is requested to confirm the identity of the person performing the request.

Should you be of the opinion that VIAJES TUTTOCARD, S.L. has not correctly resolved your application, you may request arbitration by the Spanish Data Protection Agency, which can be consulted at

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